Privacy policy

At I-Grit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us regarding our winter maintenance services.

1. Information We Collect

We may collect the following information when you use our website or request a quote:

• Name, email address, and phone number

• Property type and service preferences

• Any additional details you provide in contact or quote request forms

• Technical data such as IP address, browser type, and pages visited

2. How We Use Your Information

Your data is used to:

• Respond to your enquiries and provide requested quotes or services

• Manage customer relationships and service delivery

• Improve our website, services, and user experience

• Send occasional updates or offers (only with your consent)

3. Legal Basis for Processing

We process your personal data based on:

• Your consent (when you submit a form or subscribe to updates)

• Legitimate interest (to respond to service requests or improve performance)

• Contractual necessity (when providing services you request)

4. Data Sharing and Storage

We do not sell or rent your personal information.
Data may be shared only with trusted service providers (such as hosting or email platforms) who assist us in operating our business.
All data is securely stored and accessible only by authorised personnel.

5. Cookies

Our website may use cookies to enhance your browsing experience and analyse site performance.
You can disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Request a copy of the information we hold about you

To exercise your rights, please contact us using the details below.